Why Use Our Putney Domestic Cleaning Service?
Looking for excellent domestic cleaners in the Putney area? Then look no further, you have come to the right place! Wimbledon Cleaning Service is a local family-run professional cleaning company in SW London with over 10 years’ experience in the field of domestic cleaning. During this time, we’ve built a reputation as reliable and efficient cleaners who are prepared to tackle any challenge. Our number one priority is our clients’ satisfaction, and we won’t stop working until we achieve it.
We’ve set the gold standard when it comes to home cleaning and are ready to prove we are the best in the business. Many proud homeowners in Putney and the Wandsworth area have entrusted us with the maintenance of their homes and we show our appreciation by performing our duties with the utmost dedication. Some clients call us regularly to do the dusting and vacuuming for them, while others hire us for more intense and thorough cleaning jobs.
Over the years, we have taken care of hundreds of different sized homes – from 1-bedroom flats to large houses. We are proud of the cleaning standards we’ve set and the relationships with our clients. Our service is flexible, and we strive to fulfil the individual needs of our customers. We can help with arranging a cleaner every week or every other week on a suitable day or time. While we encourage reliable and long-lasting relationships with our customers, we won’t tie you down with long-term contracts. We want to keep things simple and friendly for everyone. When you book our cleaners, they will visit on the day and time arranged, do their job promptly and accurately and leave your home clean and tidy. In addition, not only are they able to clean your house, but they can also help you with ironing, changing bed sheets or any other cleaning-related tasks you may need help with.
What to Expect if You Book Us
A simple and clear relationship from beginning to end
Each home has its own unique features and each of our clients has their personal needs, so we approach each of our assignments with this in mind. We are happy to answer any questions about our service and ourselves because we understand that you may have concerns when you need to let someone new into your home and trust them to keep it clean and tidy. This is why we provide in advance all necessary information about the service and what we do before making a regular domestic cleaning arrangement. This enables the client to decide whether our service is exactly what they need. We pledge that we will never mislead nor hide any details about the cleaning, the rates, payment, the length of our agreement, cancellation, etc. Our rates can be found on our website so you can get good idea of how much it will cost even before getting in touch with us. Our main aim is to make things easy both for the clients and for ourselves. When you contact us about the cleaning of your Putney home, we will ask you what tasks you would like the cleaner to perform along with the size of your house, the location, your preferred days, and times for visits and how often you’ll need them. We offer a service charged by the hour, so it is up to you to decide how much to spend on the cleaning based on the tasks you would like to be completed and your budget. We can advise on the approximate duration of the cleaning visits needed for different sizes of home, but it is ultimately you who decides how much to spend. Regardless of how many hours of work you book, the cleaner will do her best to get the job completed to a high standard.
When everything is clear about the cost, the tasks and duration, we’ll agree the days and times of the cleaning visits with you, and you will receive the details of your cleaner in advance. This way you’ll know who will be coming to your house before the service starts. The cleaner will clean your home on the agreed day and time every week or every other week. You’ll also be informed in plenty of time of any unavoidable changes due to holidays, illness, etc.
How We Work?
Come home to a clean and tidy home
As a small local cleaning company, we personally know the cleaners we work with. Most have been working in the area for many years, so they are familiar with Putney and the Wandsworth area. For your peace of mind, rest assured that all our cleaners are vetted and contracted, and we have hired them because they are good at their work. We spend time training every cleaner to our standard at the beginning of our working relationship with them. We do so regardless of their previous experience as it is important for us to ensure they know how best to clean every different area of a house, such as the kitchen, bathroom, etc., and how to take care of specific surfaces or furniture such as wood, marble, etc. We instruct them about using different chemicals and how to store them, as well as the use of different cleaning cloths and sponges, etc. This not only makes the cleaning easy for the cleaner, but it also ensures good results at the end.
Many of our cleaners not only do general cleaning such as dusting or wiping the surfaces and vacuuming and mopping the floors, but can help with additional housekeeping chores such as changing the bedlinen, doing laundry, folding clothes, etc. Many are good at ironing too. This can save you the trouble of going back and forth to the dry cleaner, not to mention your valuable time.
Another top priority for us is the security of our clients’ homes. We not only instruct our cleaning technicians regarding security and safety but make this a condition of their employment contract.
What cleaning tasks we can help our Putney Customers with?
Ironing and other housekeeping tasks:
See our rates
- We cannot guarantee that the agreed hours of work will be enough for the cleaning of the entire property or completing of all the required cleaning tasks.
- We are unable to offer external cleaning (i.e., outside windows, balconies, porches, patios, gardens, etc.).
- We do not move heavy furniture (We clean around it where possible).
- Window cleaning, fridge cleaning, etc. is not a part of the standard domestic cleaning package. However, the cleaner can help you with these tasks if agreed in advance and extra time is allotted.
- We do not offer oven cleaning.
- We do not wash/clean walls and ceilings, remove stickers, vax.
- We do not wash floors by hand.
- Regrettably, we are unable to take care of your pets or clean/wash their things.
Frequently Asked Questions about Our Regular Domestic Cleaning
A. Our work is charged by the hour, so the cost will depend on the number of hours you would like to book and how often you need the service – every week or every other week. Our fortnightly service is slightly more expensive than our weekly one per hour. Please see the rates on the rate page of our website for further information.
A. The client provides a vacuum cleaner, a mop and cleaning detergents. At the beginning of the service, we’ll send you a list of recommended products to make sure the cleaner has everything necessary to clean the different rooms in the property.
The client needs to supply good quality cleaning products so the cleaner can clean every area in the house properly. A good vacuum cleaner and a mop are a must if you want good cleaning. Also, please consider that vacuuming can take twice as long if the vacuum cleaner is weak or clogged. Furthermore, we do not recommend battery-powered vacuum cleaners, especially for vacuuming houses or large flats/areas. This is because they are not suitable for intense or prolonged vacuuming as cleaners end up wasting time recharging the battery. We therefore always recommend using a standard cylinder vacuum cleaner for vacuuming large areas.
A. Unfortunately not. However, we offer one-off cleaning visits with a minimum of three hours work and obviously you can re-book at your convenience.
A. Yes, you can leave a set of keys with the cleaner or leave the keys in a safe place outside the house. The cleaner signs a key-receipt form when receiving keys from a client.
A. No, we don’t charge our clients when they cancel visits because of holiday, etc. However, please note that there will be a charge if the cancellation is at very short notice (less than 24 hours). we also need to know as early as possible about any planned cancellations so the cleaner can be assigned to another job instead. The cleaners get paid only when they work, and we appreciate your understanding on this matter.
A. Our cleaners are only human – they have different personalities and sometimes make mistakes, etc. We will be glad to discuss your concerns and find the right solution, but of course, we’ll send another cleaner if you are not happy with the work of the current one.
A. You may cancel the service at any time as we don’t have a specific contract-length with our clients. However, we require 2-weeks’ notice of termination.